Borough of Poole

Bus Shelter Damage

Please use this form to report:

  • Damage to a bus shelter
  • A fault with a bus shelter (e.g. timetable display)

If the damage has caused broken glass to be scattered in or around the bus shelter, please report this using Broken Glass.
If the bus shelter requires litter to be cleared, please report this using Sweeping Request.
If the bus shelter has graffiti, please report this using Graffiti.

Please do not use this form to report an emergency.
Emergencies can be reported by phone:
  • During normal opening hours on 01202 265255
  • Out of hours on 0800 506050

In order to complete this form you will need the following information:

  • Your contact details (optional)
  • Exact location of the bus shelter
  • The bus shelter Identity code (if known)
  • Which part of the bus shelter is damaged or faulty (e.g. glazing, structure, sign, timetable display)
  • Description of damage/fault
  • Any other information (e.g. vehicle details if caused by a road traffic collision)

To progress through the form click the "Next" button. If you need to change any details in an earlier section click the "Previous" button (do not use your browser’s “Back” button). Once you have completed all of the sections click the “Submit” button, or to cancel at any time click the “Cancel” button.
Fields marked with a red * are mandatory and must be completed.
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