Borough of Poole

Traffic Light Faults


This form is used to report a fault with traffic lights at a junction or signalised pedestrian crossing (e.g. Pelican, Puffin or Toucan). Examples of a fault are; traffic lights that are not working; or are not synchronised with other traffic lights.

Please do not use this form to report an emergency.
Emergencies can be reported by phone:
  • During normal opening hours on 01202 265255
  • Out of hours on 0800 506050

To complete this form you will need the following information:
  • the road or junction the faulty traffic lights are located on
  • details of the fault
  • the installation reference number (if possible, this is in black lettering on the side of the nearby grey controller box - for example, 52PS, 8PP, etc.)
  • faulty pole number (if possible)
  • your contact details (optional).
To progress through the form click the "Next" button. If you need to change any details in an earlier section click the "Previous" button (do not use your browser’s “Back” button). Once you have completed all of the sections click the “Submit” button, or to cancel at any time click the “Cancel” button.
Fields marked with a red * are mandatory and must be completed.
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