Borough of Poole

Bin Missing/Damaged


Please do not use this form to report Commercial/Trade bins. Please complete a missed trade bin form. For new bins at new properties use our new bin form.

Only use this form to:

  • Report black, blue or green* bin missing or damaged

You will be allocated a delivery/repair date according to your postcode which will be confirmed to you by e-mail. We will attempt to repair any damaged bins but if this is not possible or the bin is missing we will provide you with new or refurbished bins.


*As part of processing your request, registration to the Garden Waste Collection Service will be checked.

In order to complete this form you will need the following information:

  • Your contact details
  • Your current bin details

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