Borough of Poole

Missed Bin

Use this form to report a missed domestic bin. If a bin is missed due to operational issues or a fault we will endeavour to return before your next collection date. Collections take place until 11pm. Crews work in the dark so please ensure bins are visible:

  • A missed green waste collection, missed refuse (black) or recycling (blue) collection
  • A missed communal bin in a block of flats
  • If you wish to report a missed trade bin collection, please go to the Commercial Missed Bin page

We will only respond to your report if made within 2 working days of the missed collection

The following is a list of current streets (or parts of streets) which have not been collected on their normal collection day.

If your road is listed - then we will be aware of the missed collection and there is no need to report your missed bin collection at this time.
This list was last updated on:
17 Nov 2017
Canute House - The Quay - Refuse
We attempted to gain entry to service your bins today, but the lock has been changed and we haven't received a new key. We need to talk to managing agents to rectify this situation. If you are a resident, please can you provide Customer Services with the name of your managing agents so that we can contact them? Tel 01202261700
Creech Road
Unable to service recycling bins due to access issues on 16/11/2017.
Will attempt to gain access and service bins p.m. 17/11/2017.

eForms by AchieveForms